Reservations Agent

Join us as a Reservations Agent/ Seniors Reservations Agent in Hotel Indigo Singapore Katong and Holiday Inn Express Singapore Katong. You'll have ambition, talent and obviously, some key skills. We're looking for someone who can:

Financial returns:

• Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques

• Promote the Hotel's (and IHG generally) products and services

• Prepare and execute action plans which increase reservation sales and associated business

• Record special billing arrangements for groups and conventions
  

People:

• Work along with direct manager to participate in periodic trainings and keep up to date with the latest developments

• Ensure that IHG Code of Conduct is followed at all times

Guest experience:

• Maintain a high level of product and servic...