Job Description
**Additional Information**
**Job Number** 26009287
**Job Category** Reservations
**Location** The St. Regis Kanai Resort Riviera Maya, Paseo Kanai 15, Solidaridad, Playa Del Carmen, Quintana Roo, Mexico, 77730
VIEW ON MAP (https://www.google.com/maps?q=The%20St.%20Regis%20Kanai%20Resort%20Riviera%20Maya%2C%20Paseo%20Kanai%2015%2C%20Solidaridad%2C%20Playa%20Del%20Carmen%2C%20Quintana%20Roo%2C%20Mexico%2C%2077730)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accom...
**Job Number** 26009287
**Job Category** Reservations
**Location** The St. Regis Kanai Resort Riviera Maya, Paseo Kanai 15, Solidaridad, Playa Del Carmen, Quintana Roo, Mexico, 77730
VIEW ON MAP (https://www.google.com/maps?q=The%20St.%20Regis%20Kanai%20Resort%20Riviera%20Maya%2C%20Paseo%20Kanai%2015%2C%20Solidaridad%2C%20Playa%20Del%20Carmen%2C%20Quintana%20Roo%2C%20Mexico%2C%2077730)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accom...
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