Job Description
● 3–8 years of experience in the F&B or hospitality industry, ideally in reservations, guest
services, or front-of-house operations.
● Experience handling multi-channel guest communications and using reservation systems
(SevenRooms preferred; Auphan, PayMongo, HelixPay advantageous).
● Strong verbal communication skills—warm, clear, and confident.
● Proven ability to multitask, stay organized, and maintain accuracy in a fast-paced
environment.
● Experience working collaboratively with customer-facing and management teams.
● Professional appearance and a guest-first mindset aligned with Uma Nota’s culture of
vibrant hospitality.
● Prior experience overseeing or mentoring junior team members is a plus.
services, or front-of-house operations.
● Experience handling multi-channel guest communications and using reservation systems
(SevenRooms preferred; Auphan, PayMongo, HelixPay advantageous).
● Strong verbal communication skills—warm, clear, and confident.
● Proven ability to multitask, stay organized, and maintain accuracy in a fast-paced
environment.
● Experience working collaboratively with customer-facing and management teams.
● Professional appearance and a guest-first mindset aligned with Uma Nota’s culture of
vibrant hospitality.
● Prior experience overseeing or mentoring junior team members is a plus.
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