Job Description
**Your day to day for during normal operations:**
+ You will maintain a set of core operational standards that are followed through each day, e.g. Rooms on the Books, daily review of ‘close-outs’, daily management of all reservations systems.
+ You will ensure that all reservations are 100% accurate and are always completed in line with brand standards.
+ You will work towards achieving budgeted occupancy and ADR.
+ You will proactively manage all market segments to maximise room yield and exceed budget sales.
+ You will ensure effective selling strategies, rate management and monitoring of competitor performance to maximise room revenue.
+ You will assist with the weekly forecasting and annual budget submissions.
+ You will be knowledgeable of the hotel and group’s facilities to maximise all sales opportunities.
+ You will be handling all guest enquiries and complaints in a courteous and effective manner...
+ You will maintain a set of core operational standards that are followed through each day, e.g. Rooms on the Books, daily review of ‘close-outs’, daily management of all reservations systems.
+ You will ensure that all reservations are 100% accurate and are always completed in line with brand standards.
+ You will work towards achieving budgeted occupancy and ADR.
+ You will proactively manage all market segments to maximise room yield and exceed budget sales.
+ You will ensure effective selling strategies, rate management and monitoring of competitor performance to maximise room revenue.
+ You will assist with the weekly forecasting and annual budget submissions.
+ You will be knowledgeable of the hotel and group’s facilities to maximise all sales opportunities.
+ You will be handling all guest enquiries and complaints in a courteous and effective manner...
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