Job Description

Job Description

We are seeking a highly organized and customer-focused Reservations Supervisor to join our team in yanbu, Saudi Arabia. In this key role, you will oversee the reservations department, ensuring optimal revenue generation and exceptional guest experiences.

  • Lead and manage the reservations team, providing guidance, training, and support to achieve departmental goals
  • Oversee daily reservations operations, implementing effective strategies to maximize revenue and occupancy
  • Monitor and analyze reservation trends, adjusting strategies as needed to optimize performance
  • Ensure all reservations are processed accurately and efficiently, adhering to company policies and procedures
  • Collaborate with revenue management, sales, and front office teams to align reservation strategies with overall business objectives
  • Handle complex reservation inquiries and resolve escalated customer issues
  • Generate and analyze reports...

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