Job Description
We’re seeking a full-time detail-driven Reservations Supervisor to lead hotel reservations operations at Crowne Plaza Sydney Darling Harbour.
This hands-on role suits someone who enjoys working independently with systems, data, and accuracy, while collaborating closely with Front Office, Sales, and Revenue teams to drive strong commercial outcomes.
**Key Responsibilities**
+ Lead and coordinate all aspects of the hotel’s reservation processes
+ Manage individual and group bookings end-to-end
+ Maintain high levels of reservation accuracy across all channels
+ Manage room inventory to optimise rate and occupancy
+ Ensure bookings align with current rates and revenue strategies to maximise ADR
+ Work closely with Front Office and Revenue teams to achieve room revenue targets
+ Support and coach the reservations team on workflow and quality standards
**About Yo...
This hands-on role suits someone who enjoys working independently with systems, data, and accuracy, while collaborating closely with Front Office, Sales, and Revenue teams to drive strong commercial outcomes.
**Key Responsibilities**
+ Lead and coordinate all aspects of the hotel’s reservation processes
+ Manage individual and group bookings end-to-end
+ Maintain high levels of reservation accuracy across all channels
+ Manage room inventory to optimise rate and occupancy
+ Ensure bookings align with current rates and revenue strategies to maximise ADR
+ Work closely with Front Office and Revenue teams to achieve room revenue targets
+ Support and coach the reservations team on workflow and quality standards
**About Yo...
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