Job Description

Job Summary

  • Assumes the position of absentee Business Center personnel. Ensures strict implementation and consistent compliance to the policies and procedures, BSP/AMLA regulations and other external regulatory rules of the Bank. Supports the business objectives through excellent customer service delivery and other service-related initiatives geared towards total customer satisfaction.

How will you contribute?

  • Assumes the position of Service Manager (SM), Service Officer (SO), Service Associate (SA), Service Associate-Pickup Teller (SA-Pickup Teller) in their absence.

  • Assists in performing compliance reviews on case to case as assigned by the Regional Service Head.

  • Performs ad hoc tasks i.e. special investigation/review, reconciliation of unbalanced accounts, ATM duty officers, etc. as assigned by the District Service Head.

  • Ensures that Business Center (BC) transaction...

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