Job Description

Job Summary

Assumes the position of absentee Business Center personnel. Ensures strict implementation and consistent compliance with the policies and procedures of the Bank, BSP/AMLA regulations, and other external regulatory rules. Supports the business objectives through excellent customer service delivery and other service-related initiatives geared towards total customer satisfaction.

Willing to be assigned to the following locations: ATY.

How will you contribute?

  1. Assumes the position of Service Manager (SM), Service Officer (SO), Service Associate (SA), Service Associate-Pickup Teller (SA-Pickup Teller) in their absence.
  2. Assists in performing compliance reviews on a case-by-case basis as assigned by the Regional Service Head.
  3. Performs ad hoc tasks such as special investigations/reviews, reconciliation of unbalanced accounts, ATM duty officer roles, etc., as assigned by the District Service Head.
  4. Ensures tha...

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