Residential Business Analyst

We’re seeking a Business Analyst to deliver a new IT solution for our Residential Project Marketing team. This 6-month contract is central to implementing a unified CRM and stock management system that integrates marketing automation, reporting, and customer journey visibility.

You’ll work closely with internal stakeholders and a third‑party solution provider to ensure the system is designed to requirements, thoroughly tested, and successfully implemented.

Key Responsibilities

• Collaborate with business teams to capture workflows, pain points, and requirements.
• Define solution architecture and plan CRM, stock management, contract workflow, and reporting customisations.
• Support data migration, including extraction, validation, preparation, and upload.
• Facilitate workshops, project meetings, and stakeholder alignment with the software provider.
• Develop and coordinate test plans, track issue...