Residential Lending Workflow Manager

Job Description for TL

Objectives

TL’s objective is to actively assist a team in accordance with laid down procedures to achieve and maintain requisite standards of quality and productivity. He / she will report to the Operations Manager, who will be the first point of contact for any issues, questions, or concerns. Lead a production team responsible for end-to-end TRID compliance operations, with specialization in Loan Estimate (LE) vs. Closing Disclosure (CD) comparisons, Change of Circumstance (COC) determinations and redisclosures, tolerance testing, and cure/refund processing within regulatory timelines

Key Result Areas (KRAs)

Leadership:

• TL to track daily /weekly and monthly production targets and volumes.
• Conduct daily and weekly meetings with the stakeholders to understand any deviation and opportunities for improvement.
• Work with pr...