Job Description

A technology firm is seeking an experienced Customer Success Manager to lead operational goals in the resorts and hotels sector across Central and South America. This role involves maintaining strategic accounts, devising implementation plans, and collaborating with teams to ensure KPIs are met. Candidates must be fluent in English and Spanish with experience in hospitality and customer success, and have strong analytical skills. This position requires remote work and travel within the Quintana Roo region.

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