Resource Manager (Capacity and Demand Focus)

Resource Planning Manager

• Manage and consolidate resource demand across projects and operations.

• Work closely with Service Delivery, Operations, and Project teams to validate demand requirements.

• Forecast short, mid, and longterm resource needs based on business and operational plans.

• Maintain accurate visibility of resource capacity, skills, availability, and allocations.

• Perform regular capacity planning to identify resource gaps, risks, and optimization opportunities.

• Recommend proactive actions such as hiring, redeployment, and cross skilling based on demand trends.

• Coordinate resource assignments to ensure balanced workload and optimal utilization.

• Monitor utilization metrics and address under or overallocation issues.

• Support resource transitions, backfills, and replacements to ensure service continuity.

• Pr...