Job Description
Title: Resource Manager, Professional Services
Business Unit: Graphic Communications | Department: Customer & Professional Services | Location: Brazil, Remote
About Us: Graphic Communications, a CAI Division, is a leading global provider of industry‑specific business and production software technology for the print industry. With over thirty years of experience, we deliver best‑in‑class technology to the packaging and printing industries, and we succeed when our customers thrive.
Position Overview
The Resource Manager plays a critical role in ensuring Professional Services teams are properly staffed, aligned, and equipped to meet project timelines and business objectives. The role involves close collaboration with Project Managers, Project Coordinators, Regional Managers, the Senior Director of Professional Services, Customer Success, and Sales to efficiently manage resources, balance workloads, and ensure smooth project delivery.
Core R...
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