Job Description
**Job Requisition ID**:
- JR29211**Teams**:
- Customer Service**Work Type**:
- OnsiteNetflix is one of the world’s leading entertainment services with 278 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.
**The Role**
**The Resource Planning Manager is responsible for overseeing the Intraday efforts of the BPO. They provide guidance and oversight to the dedicated BPO team in Hyderabad, India supporting their region. They manage the direct relationship between Netflix and the outsourcer ensuring that the Intraday team is performing according to our set expectations and established workflows. The Resource Planning Manager is also responsible for a team of internal resource planning specialists that create both the requirements and schedules that are allocated and fulfille...
- JR29211**Teams**:
- Customer Service**Work Type**:
- OnsiteNetflix is one of the world’s leading entertainment services with 278 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.
**The Role**
**The Resource Planning Manager is responsible for overseeing the Intraday efforts of the BPO. They provide guidance and oversight to the dedicated BPO team in Hyderabad, India supporting their region. They manage the direct relationship between Netflix and the outsourcer ensuring that the Intraday team is performing according to our set expectations and established workflows. The Resource Planning Manager is also responsible for a team of internal resource planning specialists that create both the requirements and schedules that are allocated and fulfille...
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