Resource Representative

A Resource Representative's role supports the growth of Ross & Yerger by providing product expertise and technical support to internal staff while assisting in the integration of Risk Management (RM) and Human Resource (HR) products into new business and renewal marketing strategies. Additionally, this position collaborates with Resource Consultants to ensure the successful implementation of client directives.

Essential Duties and Responsibilities:

Provide technical support to both agency staff and external clients for RM/HR products available.

Coordinate the setup of new client groups for RM/HR internet-based sites and regular document postings.

Create, maintain, and upload compliance, agency, and department-related documents and presentations

Upload/maintain client data as needed.

Draft and send client communications using HR software.

Track utilization of internet-based sites among Ross & Yerger staff and client...