Job Description
Job Duties:
- Develop and maintain a working knowledge of current Respiratory Programs and HME products and services offered by the company and all applicable governmental regulations.
- Effectively convey ideas or written processes and instructions to patients in a polite, informative, and appropriate matter.
- Identifies need for Pulse Ox testing to recertify or qualify O2 services per insurance regulations.
- Complete all company, insurance, and/or government-provided paperwork timely and entirely. Included, but not limited to; Delivery tickets, safety checklist forms, patient booklet receipts, ABNs, AMAs, equipment-specific instruction/cleaning forms, etc.
- Initiate, maintain and perform follow-up calls or visits with patients.
- Perform routine preventative maintenance checks and simple repair as required by company policy or manufacturer’s guidelines.
- Assist with customer equipment problems during business/...
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