Responsible Gambling Support Lead

Overview

A leading online gambling company is looking for a Responsible Gambling Support Supervisor in Darwin, Australia. This role involves overseeing team operations and ensuring excellent service during responsible gambling interactions. The starting salary is $112,070 per annum. Applications close on 11 February 2026.

Responsibilities

• Oversee team operations during responsible gambling interactions to ensure high-quality service.
• Lead and coach the Responsible Gambling Support team to deliver effective customer service.
• Implement changes and improvements to processes to enhance customer outcomes and compliance.

Qualifications

• Strong leadership skills and experience managing a customer service or support team.
• Passion for customer service and helping customers.
• Ability to implement changes effectively and drive continuous improvement.

Details

Location: Darwin, A...