Job Description

Job Title: Restaurant Hostess

Location: On site

Job Type: Seasonal

Company Description: Miraggio Thermal Spa Resort is a dynamic and innovative resort committed to excellence and growth. We are seeking a highly motivated Restaurant Hostess to provide a warm welcome and ensure a memorable dining experience for our guests.

Job Role: As a Restaurant Hostess at Miraggio Thermal Spa Resort, you will be the first point of contact for our guests. You will create a welcoming atmosphere, manage reservations and seating, and assist in coordinating the overall dining experience. Your professionalism and guest-oriented approach will directly contribute to delivering exceptional hospitality.

Key Responsibilities:

Guest Welcome: Greet guests with warmth and professionalism, making them feel immediately comfortable.

Reservations: Manage reservations and seating arrangements to optimize the restaurant's occupancy while accommodating guest preferences. Record reservation details and maintain an organized reservation system.

Seating: Escort guests to their tables, coordinating with waitstaff to ensure smooth and efficient service.

Menu Presentation: Offer menus and inform guests of daily specials, promotions, and wine selections. Provide descriptions of menu items and assist with any dietary or special requests.

Guest Information: Answer inquiries regarding the restaurant's offerings, hours of operation, and special events. Provide information about the hotel's amenities and services.

Cooperation with Waiters: Collaborate with restaurant waiters and kitchen staff to coordinate guest seating and ensure efficient table turnover. Communicate any special requests or guest preferences.

Guest Recognition: Develop relationships with regular guests, recognize repeat guests.

Guest Assistance: Address guest concerns or inquiries and assist in resolving any issues, such as special seating requests or accommodations for guests with disabilities.

Cleanliness and Organization: Maintain an organized and presentable hostess station at all times.

Qualifications:

  • Bachelor’s degree in hospitality, Tourism, or a related field is preferred.
  • Previous experience in a restaurant, hotel, or hospitality role preferred.
  • Excellent command of Greek and English languages; knowledge of a third language will be considered an asset.
  • Strong communication and interpersonal skills, with a polished and professional demeanor.
  • Familiarity with POS (Point of Sale) systems for order processing and cash handling.
  • Ability to multi-task, prioritize, and work under pressure in a fast-paced environment.
  • Availability to work in shifts, including evenings, weekends, and holidays.

    • Benefits:

  • We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth.
  • We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.

    • If you have a warm and welcoming personality with a passion for guest service join our team and be part of our journey towards excellence!

    All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.

    We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

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