Job Description

Operations / Restaurant Manager (4-Star property)


Location: Noida

Property: 4 Star Premium Hotel


We are hiring an experienced Operations / Restaurant Manager to lead front-of-house operations, ensure exceptional customer experiences, and drive service excellence across shifts.


Key Responsibilities


  • Ensure a smooth guest journey from entry to exit
  • Lead daily service briefings, table audits, and floor supervision
  • Handle guest complaints with empathy and effective resolution
  • Prepare shift rosters, allocate roles, and manage staff productivity
  • Train FOH team on POS systems, service etiquette, and menu knowledge
  • Maintain grooming, attendance, and discipline standards
  • Conduct hourly checks on cleanliness, ambience, lighting, music, and uniforms
  • Maintain FOH audit checklists and compliance reports
  • Coor...

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