Job Description

Overview

Responsible for overall store performance, including sales, operations, team leadership, and compliance with company standards. The role requires strategic planning, team management, and ensuring excellent customer experience while driving profitability.

Responsibilities

  • Lead, train, and develop a high-performing team, ensuring strong leadership at all levels.
  • Manage recruitment, training, and performance evaluations for staff.
  • Foster a positive work culture and maintain high employee engagement.
  • Achieve and exceed sales targets through promotions, upselling, and excellent service.
  • Analyse sales reports, customer traffic, and market trends to drive revenue.
  • Implement local store marketing (LSM) initiatives to attract more customers.
  • Ensure store readiness for daily operations, including proper staffing and equipment functionality.
  • Enforce compliance with company SOPs, safety, hyg...

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