Restaurant Operations Manager

The Park at 14th is a vibrant restaurant, lounge, and event facility located in the heart of Washington, D.C. We are seeking a highly motivated and experienced Park Manager to join our dynamic team. In this leadership role, you will be responsible for overseeing all aspects of the restaurant's daily operations, ensuring exceptional guest service, and driving the continued success of our business.

What You Will Do:

• Leadership & Guest Service:
  • Provide inspirational leadership and coaching to all staff members, fostering a positive and productive work environment.
  • Set the standard for exceptional customer service and ensure that every guest has a memorable experience.
  • Lead by example and train staff to deliver outstanding service that exceeds guest expectations.
  • Mediate guest complaints and take appropriate action to resolve issues promptly and courteously.