Job Description

Pay Range: $17 - $19/hour

POSITION SUMMARY:

The Shift Lead is responsible for executing restaurant operations, in conjunction with the General Manager. The Shift Lead follows standard operational procedures for living the Brand Values and helping the brand thrive. Focus is on influencing guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements.

KEY DUTIES/RESPONSIBILITIES:

  • Maintains brand image by ensuring restaurant cleanliness, maintenance, and excellent service.
  • Treats all team members with respect and dignity.
  • Follows company guidelines and executes protocols for daily activities to achieve excellence in restaurant operational performance.
  • Encourages restaurant teams to consistently deliver excellent guest service and food quality in adherence with brand systems, procedures, and food safety require...

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