Restaurant Shift Leader

Restaurant Shift Leader

Reports to: Restaurant General Manager

The Shift Leader oversees all Restaurant activities during their shift, ensuring smooth store operations, exceptional guest service, and adherence to company standards. They interact with guests, supervise staff, handle cash management, and maintain cleanliness and safety. The Shift Leader works hands-on as needed, partners with the Management Team to execute the business plan, provides training to others, and resolves issues promptly while enforcing policies and procedures. 

Essential functions include, but are not limited to: 

• Demonstrates self-awareness and ability to motivate self and others. 
• Proactively seeks and accepts feedback. 
• Understands the impact of job responsibilities on Guests, Team, and Restaurant Operations. 
• Ensures adherence to brand standards for service, food quality, and safety. 
• Creates a supportive en...