Job Description
Restaurant Supervisor – Mandarin Oriental, Kuala Lumpur
Join the Food & Beverage team at Mandarin Oriental, one of the world’s most luxurious hotels. The Restaurant Supervisor supervises restaurant operations to deliver an outstanding guest experience. Reports to the Restaurant Manager.
Responsibilities
- Attend to guest requests and complaints efficiently and courteously.
- Maintain good communication with kitchen operations, F&B section heads and other relative departments.
- Assist with the administration of weekly duty schedules, vacation leaves and present to the Assistant Managers or Manager for approval.
- Provide feedback to Manager/Assistant Manager on guests’ complaints.
- Show a positive, energetic and caring attitude towards guests and colleagues.
- Ensure that all colleagues are familiar with the contents of all menus and the composition of each item.
Qualifications
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