Job Description

Restaurant Auditors conduct Service, Quality, & Systems Audit to different Cafes & Kiosks focusing on Front and Back of the House Operations and ensures that all Standards, Policies, and Processes are met by the Operations Team.

Responsibilities

  • Conducts store visits & validation audits on processes, facilities, machines, equipment, and waste management practices.
  • Verifies the document production process to ensure compliance with established procedures and standards.
  • Communicates audit findings by preparing reports.
  • Monitors and enforces compliance with sanitation laws, regulatory bodies, and management policies.
  • Investigates customer complaints and non-conformance.
  • Develops, recommends, and monitors corrective and preventive actions.
  • Provide improvement on Quality Management by reviewing and assisting in the development of Systems & Processes that would contribute to the improvement of the store's overall qual...

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