Job Description

Our Restaurant Team Leaders play an essential role in delivering an exceptional customer experience across our Restaurants - delivering tasty food, ensuring food hygience and mentoring our Restaurant Customer Advisors whilst supporting the management team.

Responsibilities

  • Supporting and coaching other members of staff and deputising for management in their absence

  • Giving great customer service by helping customers with various transactions across the restaurant 

  • Work alongside the team, ensuring staff efficiency, covering all stations effectively and ensuring a high level of service is being offered to our customers by all staff

  • Driving sales through customer interactions, whilst promoting the benefits of the Dobbies Club membership

  • Ensuring compliance and adherence to the Restaurant Operational procedures are kept, monitoring standards, and ensuring the team follow company guidelines

  • Offering a helpin...

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