Restaurant Training Officer

The Training Officer (FOH and BOH) plays a vital role in supporting the success of The Moment Group by assisting the Training Manager in developing, updating, and delivering training programs across targeted stores or brands. This role involves managing communication plans, conducting training sessions, and identifying areas for operational improvement through training needs analysis (TNA). Occasional fieldwork is expected to assess technical competencies and recommend training solutions.

Key Responsibilities

• Training Execution & Logistics

  • Prepare all logistical requirements at least a day before the assigned training program, ensuring accuracy, completeness, and timeliness.

  • Conduct training sessions as assigned by the Director of Growth, maintaining an average evaluation score of at least 90%.

• Needs Assessment & Program Development

  • Conduct Training Nee...