Retail Admin Supervisor

Key Responsibilities

• Support and lead day-to-day showroom operations and overall customer experience
• Contribute ideas and lead visual merchandising efforts (store layout, product placement, displays)
• Ensure consistent execution of VM and service standards across the team
• Train, guide, and support staff on SOPs, service approach, and daily workflows
• Oversee opening and closing procedures and showroom readiness
• Handle escalated customer service cases professionally
• Support basic reporting and operational coordination with management

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Requirements

• Previous experience supervising a small retail team is preferred, but candidates with strong retail experience and leadership potential are welcome to apply
• Sales and customer experience focus
• Exposure to or experience in visual merchandising
• Comfortable training, guiding, and managing staff
• Organised, proact...