Retail Associate

Position:

• Retail Associate Reports To: Outfitters Manager Starting wage is $22.50 BOE Job Summary/Essential Functions: The ideal candidate has experience in luxury retail or premium ski shops and understands both the technical nuances of high-end hard goods and the fashion-forward elements of soft goods.


• A passion for winter sports, excellent communication skills, and an unwavering commitment to customer satisfaction are essential.

Job Duties:

• Delivers a concierge-level customer service experience tailored to each client.


• Builds genuine relationships with customers through expert advice and product knowledge.
• Understands and effectively communicates the features and benefits of premium ski hardgoods (e.g., skis, boots, bindings) and luxury softgoods (e.g., outerwear, base layers, accessories).
• Assists clients with custom fittings for ski equipment and apparel.
• Ensures products are d...