Retail Associate

Job Summary

Provide attentive customer service and support sales transactions while maintaining retail operations and performing basic instrument handling and maintenance tasks in a music retail environment.

Responsibilities

• Greet customers and deliver friendly, attentive service to create a welcoming shopping experience
• Assist customers by answering product enquiries and offering basic recommendations to support their purchase decisions
• Process sales transactions accurately, including payments and cashiering duties
• Handle customer requests efficiently and escalate complex enquiries to senior staff for resolution
• Maintain cleanliness and organization of the shop to ensure a safe and pleasant environment for customers and staff
• Receive and organize stock to support smooth retail operations
• Perform simple instrument checks such as inspecting strings, fine tuners, and bridge position to ensur...