Retail Customer Service

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

This is a POD role. Associate will work at multiple locations

Store #1756, located at: 11429 Princeton Pike Cincinnati, OH 45246

Store #5804, located at: 10260 Reading Rd Cincinnati, OH 45241


Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, ele...