Job Description

Overview

Retail Customer Service Supervisor (Key Holder) at PetSmart. PetSmart does Anything for Pets – JOIN OUR TEAM! This posting reflects an existing vacancy, and we are actively seeking candidates for this role.

Benefits

  • Paid Weekly
  • Health & Wellness Benefits*
  • Group Registered Retirement Plan (RRSP) with company match
  • Paid Time off for full-time associates
  • Associate discounts
  • Tuition Assistance
  • Career pathing
  • Development opportunities

Job Summary

PetSmart’s Experience Lead (Retail Customer Service Supervisor) provides exceptional pet parent service to Pet Parents while upholding the company’s vision, mission, values, and strategy. This role is expected to drive the pet parent experience strategies through loyalty and promotions, and pet parent interaction throughout the store while achieving targeted results. This role has shared responsibility for...

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