Job Description

Retail Consultant (Retail/ Sales)

Employment Type: Direct Contract (Entry-Level)

Location: Various Singtel Outlets

As a SingTel brand ambassador at the retail front promoting multi-media solutions to our customers, you must be a result-oriented individual ready to perform in a dynamic retail environment. You will also provide excellent and personalized customer experience and consistent SingTel Signature Service to all our customers.

Responsibilities

  • Explain and demonstrate the different functions and features of the equipment to customers
  • Introduce the different price plans and value-added services according to customers’ needs
  • Liaise with SingTel counterparts to provide prompt and updated information upon customers’ request
  • Ensure that all processing documents are filed correctly and neatly
  • Ensure that your individual sales and non-sales KPIs are achieved
  • Ensure VM displays (visual electronic display) are up to date
  • Daily housekeeping of flyers and collaterals
  • Checking of stock inventory and ensure stocks are packed neatly in store
  • Topping up of accessories in display

Job Requirements

  • Minimum Secondary education
  • Must have sales or retail experience
  • Effective interpersonal skills and ability to build rapport with customers
  • Lively, energetic, dynamic individual with a friendly disposition
  • Good working attitude and a dependable team player
  • IT savvy and keep abreast of development in latest technology
  • Able and willing to work retail hours, including weekends and public holidays
  • Bilingual in English and one other language

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