Job Description

Description

:

This position will assist in training of retail employees in all system, product and service areas, create training materials and provide branch support services to assigned locations. Qualified candidates should have excellent verbal and written communication skills, be willing to travel, work flexible hours and have prior banking experience.

Responsibilities:

  • Creating a positive work environment
  • Build an environment of “Legendary Customer Service” status by providing such service to both internal and external customers.
  • Obtain thorough knowledge of Sunflower Bank’s policies, procedures, products and services
  • Assist in training material preparation and maintenance as requested
  • Assist in training retail staff
  • Provide follow-up training at branch level to new trainees and employees who require additional position specific training
  • Providing tracking and feedback to supervisor 
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