Retail Merchandiser

Junior Merchandiser / Merchandising Executive

Client: (Apparel Manufacturing – Knit & Woven)

Our client is a Delhi NCR–based apparel manufacturing unit specialising in knit and woven garments for large domestic retail brands , operating with in-house production and defined buyer compliance processes .

SALARY

As per industry standards and experience

JOB PURPOSE

To manage and coordinate the end-to-end merchandising and order execution cycle — from buyer enquiry and sampling through bulk production, quality checks, and dispatch — in a process-driven, SOP-led manufacturing environment .

The role is designed to ensure timely execution, documentation accuracy, and strict adherence to buyer-defined timelines and standards .

This is a hands-on execution role, not a managerial or strategic position.

ORGANISATIONAL CONTEXT

The role will work closely with internal factory and support functions including:

• Production & factory floor teams
• Sourcing & planning
• Quality & finishing
• Admin & dispatch coordination

No team-handling responsibility is attached to this role.

KEY ACCOUNTABILITIES

1. Merchandising & Buyer Coordination

• Act as a single coordination point for assigned styles and orders
• Handle buyer communication strictly as per defined SOPs and approval workflows
• Track and manage samples, approvals, comments, and revisions

2. Sampling & Pre-Production

• Coordinate sample development as per buyer specifications
• Track sample approvals and feedback loops
• Ensure approved samples are used as reference standards for bulk production

3. Production Follow-Ups

• Coordinate with:
• Cutting
• Stitching
• Finishing
• Quality
• Maintain and track Time & Action (T&A) calendars
• Proactively flag delays, quality issues, or execution risks

4. Order Tracking & Documentation

• Maintain accurate, order-wise documentation including:
• Tech packs
• Sample approvals
• Purchase orders
• Size sets and buyer comments
• Update daily order status trackers for management visibility

5. Quality & Dispatch Support

• Support in-line and final quality checks aligned with structured retail expectations
• Ensure packing and dispatch instructions are followed as per buyer SOPs
• Coordinate with admin/accounts for dispatch documentation and records

KEY PERFORMANCE INDICATORS (KPIs)

• On-time sample development and approvals
• On-time bulk order execution
• Accuracy and completeness of order documentation
• Adherence to buyer timelines and SOPs
• Reduction in follow-up gaps and execution delays
• Consistency in daily reporting and tracker updates

INTERACTIONS

Internal

• Production supervisors
• Cutting, stitching, finishing teams
• Quality & dispatch teams
• Admin & accounts

External

• Buyers / buying offices
• Fabric and trim vendors (as required)

SKILLS & KNOWLEDGE

Educational Qualification

• Graduate (Textiles / Fashion / Apparel preferred)

Relevant Experience

• 1–4 years of experience in apparel merchandising or manufacturing setups
• Exposure to domestic retail buyers / large-format buying offices preferred

Skill Requirements

• Strong follow-up and coordination discipline
• Clear written and verbal communication
• Working knowledge of apparel production flow
• Comfortable with Excel / Google Sheets and structured reporting
• Detail-oriented, deadline-driven, and process-focused

WORKING ENVIRONMENT (IMPORTANT)

• Factory operates under structured buyer SOPs
• High emphasis on:
• Documentation accuracy
• Timelines
• Repeatability and compliance
• Role requires comfort with routine follow-ups and disciplined execution

ROLE NOTES

• This is not a managerial or leadership role
• No team handling responsibility
• Growth is performance-linked , based on execution quality and SOP adherence