Retail Operation Manager

Overview

We are seeking a Retail Operations Manager located in Ontario.

Responsibilities

• Ensure store procedures are consistently followed to maintain inventory hygiene, including management of backorders, class returns, overstock, and non-listed items
• Provide monthly communication regarding upcoming events, promotions, and program rollouts
• Validate and selects best planograms to support business development and sales growth in each store
• Oversee the development and execution of plans to maintain showroom standards across all stores in the territory
• Promote and reinforce customer service excellence and selling skills, focusing on customer engagement, add-on sales, solution selling, and increasing average SKUs per transaction
• Lead in-store renovation projects and openings for NAPA Corporate Stores
• Lead in-store merchandising efforts, including stack outs, end caps, side wings, clip strips, impulse ...