Retail Operations Manager

We are seeking an experienced Retail Operations Manager to join our Retail Team at Goodwood. Reporting to the Retail General Manager, you will be responsible for managing and driving retail operations across the Estate’s on-site retail outlets and event pop-up stores.

This is a highly operational role, focused on delivering exceptional customer experiences, maximising sales opportunities and ensuring retail performance is delivered in line with budget. You will play a key role in planning, setting up and delivering retail operations for Goodwood’s major events.

Key Responsibilities

Retail & Event Operations

• Manage Goodwood’s day-to-day retail operations across permanent and temporary retail outlets
• Plan, organise and deliver the set‑up and breakdown of all retail stores and pop‑ups for Goodwood events
• Ensure the highest standards of luxury brand presentation across all retail stores and displays
• Develop and m...