Job Description

Essential Job Functions:

Customer Focus 

  • Leads and models a customer first culture across all roles.

  • Accountable for active floor management by assigning shifts, reviewing results, and providing feedback to maintain a five-star customer experience.

  • Provide ongoing coaching and training to enhance individual selling skills, behaviors, and processes.

    • Analyzing and Decisions Making 

  • Monitor the store payroll to assist in ensuring hours do not exceed the monthly budget, accurately monitoring and acknowledging timesheets for all roles that clock in and out for all scheduled shifts, breaks and meals

  • Assist in leading the store to achieve Total Monthly Income (TMI) Goals consistently by executing foundational excellence and performance-based leadership, for front of house and alterations combined.

  • Monitors inventory management, special orders, receiving processes, layaway, mark out of ...

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