Retail Sales Manager

Job description

A retail store manager is responsible for the day-to-day operations of a retail store, including managing staff, inventory, and sales: 

· Staff management

Recruit, hire, train, and evaluate employees. Create and assign employee schedules and responsibilities. Coach, counsel, and discipline employees. 

· Inventory management

Maintain stock levels, implement purchasing plans, and contact suppliers. Ensure merchandise is available and secure. 

· Sales management

Analyze sales figures, forecast future sales, and interpret trends. Set financial goals and sales targets for staff. 

· Customer service

Respond to customer complaints and comments. Ensure customer care standards are met. 

· Store operations

Prepare annual budgets, schedule expenditures, and analyze variances. Ensure the store is clean and presentable. Comply with legal requirements. 

· Store promotions

Organize special promotions, displays, and events. Help create advertising campaigns. 

· Technology

Use software applications and tools such as point-of-sale systems, inventory management software, and customer relationship management tools. 

Retail store managers should have people skills, confidence, enthusiasm, and good customer-service values. They should also be able to plan and prioritize workloads, multi-task, and work under pressure. 

While there is no specific degree required, a bachelor's degree in a relevant field, such as fashion merchandising, fashion communications, or sports, can be beneficial. Additional certifications related to retail or customer service are also a plus. 

INTERESTED CANDIDATES CAN APPLY OR CONTACT:

POONAM TIWARI