Retail Sales Representative

General Summary

The Sales Associate and Stihl Repair Technician is responsible for ensuring superior customer service and ensuring consistent inventory stock levels within all departments with a main focus on the outdoor power-tool department. On an as needed basis he/she is required to service and repair all Stihl products following vendor warranty and guidelines with factory parts in a timely fashion.

Essential Duties and Responsibilities

Include the following. Other duties may be assigned:

Customer Service

• Provide positive representation of the store.

• Proactively assist customers in solving problems.

• Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.

• Provide a friendly, outgoing demeanor; work well with customers as well as associates.

• Ensure all calls and pages are answered promptly, courteously and ...