Retail Showroom Assistant

<p>Location: Dalston, London (E8)</p><p>Employment Type: Part-time (flexi)</p><p>Reports to: Showroom Manager</p><p><br></p><p>LN-CC are looking for a fashion-forward and customer-focused Showroom Assistant to support the daily operations of our retail environment. This is a hands-on role combining operational excellence, elevated customer experience and community engagement.</p><p>The ideal candidate is proactive, organised and passionate about fashion and culture, with a strong sense of personal style and a natural ability to build relationships. This role plays a key part in shaping the showroom experience and strengthening connections with our clients and local creative community.</p><p><br></p><p><strong>JOB SPECIFICATION</strong></p><p><strong>MAIN DUTIES & RESPONSIBILITIES</strong></p><p>Showroom Operations:</p><ul><li><p>Support the day-to-day running of the showroom, including opening and closing procedures.</p></li><li><p>Manage online orders, customer requests and in-store client interactions.</p></li><li><p>Maintain high standards of visual merchandising and stock presentation across all areas.</p></li><li><p>Oversee stock handling, inventory checks and replenishment processes.</p></li><li><p>Ensure the showroom and back-of-house areas remain clean, organised and inviting.</p></li><li><p>Accurately process transactions using POS systems, both in-store and remotely.</p></li></ul><p>Client Experience & Clientelling:</p><ul><li><p>Deliver an elevated and personalised shopping experience for every client.</p></li><li><p>Build and maintain long-term client relationships through follow-ups, styling advice and attentive service.</p></li><li><p>Track client preferences, purchases and wish lists to enhance future interactions.</p></li><li><p>Engage clients with updates on new arrivals, exclusives and upcoming showroom events.</p></li></ul><p>Product & Brand Knowledge:</p><ul><li><p>Develop strong knowledge of the brand mix and seasonal collections.</p></li><li><p>Stay up to date on fashion trends and cultural movements relevant to LN-CC’s audience.</p></li><li><p>Provide thoughtful styling support across categories and product types.</p></li><li><p>Contribute to achieving and exceeding sales targets through storytelling and client engagement.</p></li></ul><p>Team Collaboration & Initiative:</p><ul><li><p>Work collaboratively with the showroom team to ensure a seamless customer journey.</p></li><li><p>Proactively identify opportunities to improve service, layout and customer flow.</p></li><li><p>Contribute ideas and support the implementation of new initiatives and activations.</p></li><li><p>Community & Footfall Growth:</p></li><li><p>Support outreach activities aimed at increasing showroom awareness and traffic.</p></li><li><p>Assist in the planning and execution of local events, activations and partnerships.</p></li><li><p>Build relationships with local creatives and communities to reinforce LN-CC’s cultural positioning.</p></li></ul><p><br></p><p><strong>SKILLS AND REQUIREMENTS:</strong></p><ul><li><p>Previous experience as a showroom assistant, sales associate or personal shopper, ideally with an existing client base.</p></li><li><p>Background in fashion, retail or showroom environments preferred.</p></li><li><p>Strong interest in fashion, styling and visual culture.</p></li><li><p>Excellent interpersonal and communication skills.</p></li><li><p>Highly organised, detail-oriented and self-motivated.</p></li><li><p>Comfortable working in a fast-paced, creative environment.</p></li><li><p>Confidence using POS systems and digital tools (training provided).</p></li><li><p>Flexible availability, including weekends and showroom events.</p></li></ul><p><br></p><p><strong>WHAT WE OFFER:</strong></p><ul><li><p>Opportunity to work within a concept-led and culturally engaged fashion space.</p></li><li><p>Exposure to a forward-thinking brand mix at the intersection of luxury and streetwear.</p></li><li><p>A collaborative team environment where creativity and initiative are encouraged.</p></li><li><p>Opportunities for growth, industry exposure and staff benefits.</p></li></ul><p><br></p><p><strong>ABOUT LN-CC</strong></p><p>When LN-CC launched in 2010 it made the entire fashion world sit up. Referred to as maybe “the last great independent concept store in the world” (Highsnobiety), it has continued to push boundaries ever since.</p><p>Founded as a concept space blending luxury fashion, emerging design and cultural expression, LN-CC was relaunched in 2024 as a creative hub connecting fashion, music and art.</p><p>Located in Dalston in the lower levels of a former boxing club, LN-CC offers a curated selection of contemporary, sport and streetwear brands, reflecting both the evolution of our audience and the creative energy of East London.</p>