Retail Store Manager

Retail Store Manager – PetSmart – Prince George, British Columbia, Canada

Location: Prince George, British Columbia, Canada

Job Summary

Store Leader responsible for safety of people and pets, pet‑parent experience, operational execution, financial outcomes, and all human resource functions within the store. The role provides exemplary leadership, drives company culture, achieves targeted results, and champions exceptional service while upholding PetSmart’s vision, mission, values, and strategy.

Essential Responsibilities

• People Leadership:
  • Make employment decisions – recruiting, interviewing, hiring, coaching, and terminating.
  • Build an open‑door culture, engage associates, and respond to feedback via the Voice of Associate tool.
  • Create and post the store schedule, manage associates’ reviews, recognition, and development.
  • Delegate effectively, empower others, and drive ownership of r...