Retail Training Manager

About the Role

The purpose of the role is to design, deliver and execute an effective training plan across all internal teams, the front-line teams, demonstrators (Experts & Stylists), and relevant external partners, covering all aspects of product knowledge and ‘why Dyson’ sales skills. Work internally and externally to drive a better customer experience and sales journey through knowledge and insights. The Training Manager has a leading role inrepresenting Dyson at events, product launches and our technology demo focus.

Deliver internal and external training and education on all new and existing products, to support the development, knowledge, engagement and sales of Dyson products within the front line teams (Experts/Stylist, Retail Field team, Direct Team, Indirect Team, external retailers) and other relevant audiences and partners.