Retail/Commerce Functional Consultant

Microsoft Dynamics 365 Retail / Commerce Functional Consultant

Location: Bangalore, India (On-site – AVS Office) DO NOT APPLY IF YOU ARE LOOKING FOR REMOTE WORK. THIS IS FULLY ONSITE. RELOCATION SUPPORT OFFERED AS WELL.

Employment Type: Full-time

About Alpha Variance Solutions (AVS)

Alpha Variance Solutions (AVS) is a global Microsoft Solutions Partner delivering senior-led ERP, Commerce, and AI-enabled solutions to complex organizations across North America, Europe, and Asia. We specialize in Microsoft Dynamics 365 Finance, Commerce, and integrated enterprise platforms—focusing on architecture, execution excellence, and long-term client outcomes.

At AVS, our consultants are not “resources”—they are trusted advisors with a voice, ownership, and a clear growth path.

Role Overview

We are seeking a Dynamics 365 Retail / Commerce Functional Consultant to join our Bangalore team and support global enterprise and mid-market clients. This role is hands-on, client-facing, and delivery-oriented, working closely with solution architects, technical teams, and business stakeholders.

You will play a key role in designing, configuring, and implementing Dynamics 365 Commerce (Retail) solutions across POS, pricing, promotions, inventory, and omnichannel scenarios.

Key Responsibilities

Functional Delivery & Solution Design

• Lead functional analysis and solution design for Dynamics 365 Commerce / Retail
• Configure and implement:
• POS (Store Commerce)
• Pricing, discounts, promotions
• Assortments, catalogs, and channels
• Inventory, fulfillment, and omnichannel scenarios
• Translate business requirements into functional specifications and system configurations
• Support Conference Room Pilots (CRPs), UAT, and go-live readiness

Client & Stakeholder Engagement

• Work directly with client business users (Retail Ops, Finance, IT)
• Facilitate workshops and requirement-gathering sessions
• Act as a functional advisor, not just a configurator

Integration & Cross-Module Collaboration

• Collaborate with F&O consultants on:
• Financial postings
• Inventory and supply chain flows
• Work with technical teams on integrations with:
• Payment providers
• E-commerce platforms
• Third-party POS or OMS systems

Support & Optimization

• Provide post-go-live support and optimization
• Assist with issue triage, root-cause analysis, and functional fixes
• Contribute to best practices, templates, and AVS delivery standards

Required Qualifications

Must-Have

• 4+ years of experience with Microsoft Dynamics 365 Retail / Commerce
• Strong functional knowledge of:
• POS operations
• Retail pricing and promotions
• Inventory and fulfillment flows
• Experience with at least one end-to-end D365 Commerce implementation
• Strong communication skills and client-facing experience
• Willingness to work on-site in Bangalore

Nice-to-Have

• Experience with Dynamics 365 Finance or Supply Chain
• Exposure to omnichannel retail or e-commerce integrations
• Microsoft Dynamics certifications (Commerce / F&O)
• Experience working with global clients (US/EU)

Why Join AVS

• Senior-led delivery model — no factory staffing
• Real ownership and influence over solutions
• Global exposure across US, Europe, and APAC
• Clear growth path into solution leadership
• Strong culture built around people, trust, and long-term careers