Job Description

We are seeking an experienced Spanish-speaking Retention Agent to join a well-established and fully regulated global Forex company . The ideal candidate must have solid experience in client retention within the Forex/CFD industry , with the ability to manage ongoing client relationships, increase deposits, and improve trader activity.
You will be responsible for maintaining long-term client engagement, identifying client needs, providing market updates, and promoting the company's trading products and services in a professional and compliant manner.
This is a remote-based role within Argentina (must be currently living in Argentina).

Requirements


  • Spanish speaker (fluent/native) — English is an advantage

  • Minimum 1–2 years of experience as a Retention Agent in the Forex/CFD industry

  • Must understand trading platforms, CFDs, MT4/MT5 and general market concepts

  • Must be based in Argentina

  • Experience working in a regulated brokerage environment

  • Proven ability to manage high-volume client portfolios

  • Strong sales, negotiation, and communication skills

  • Ability to work towards monthly targets and KPIs

  • Strong client service mindset with the ability to build long-term relationships

  • CRM experience (Zoho, HubSpot, Salesforce, or similar)

  • High level of professionalism and ability to work independently

    • Benefits


  • Work with a leading regulated global brokerage

  • Competitive salary + strong bonus/commission structure

  • Stable, international work environment with long-term career growth

  • Ongoing training, support, and development

  • Remote work from anywhere in Argentina

  • Opportunity to work with an established client base

  • Supportive management and strong company reputation in the Forex industry

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