Retention Support Specialist

Join to apply for the Retention Support Specialist role at Prenetics

Prenetics (NASDAQ: PRE) is a leading health sciences company with a focus on consumer health. The company went public on NASDAQ in 2022 and continues to pioneer innovative solutions in consumer health.

IM8 is our newest venture, a next-generation health and wellness brand co‑founded with global icon David Beckham. Launched in 2024, IM8 has become one of the fastest‑growing supplement brands in the world within just six months.

We also recently announced a bold initiative to become one of the largest corporate holders of Bitcoin globally — positioning Prenetics at the forefront of digital asset adoption and modern treasury strategy.

The Role

We are looking for a Retention Support Specialist to join our growing Customer Experience team. This role is ideal for someone with hands‑on retention or customer support experience in an e‑commerce or DTC environment,...