Job Description
Responsibilities:-
- Develop and implement comprehensive collection strategies to optimize recovery efficiency and reduce bad debts.
- Analyze delinquency patterns, aging trends and payment behaviors to design targeted collection initiatives.
- Lead recovery operations for digital media and corporate clients, ensuring adherence to credit policies.
- Drive process automation and digitization within the collection lifecycle for enhanced performance monitoring.
- Establish assurance mechanisms to ensure accuracy and accountability in collection transactions.
- Collaborate with Finance and Risk teams to strengthen control frameworks and mitigate collection-related risks.
- Lead a high-performing collections team, setting KPIs and monitoring performance outcomes.
- Foster a data-driven and performance-oriented culture.
- Negotiate payment settlements and terms with key clients and external agencies.<...
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