Revenue Operations Specialist

Overview

About the Role We’re seeking a Revenue Operations Specialist to manage and optimize the company’s payment recovery and dunning processes, ensuring steady cash flow and minimized financial churn. This role focuses on identifying and resolving failed payments, managing payment retries and outreach, and coordinating payment-plan solutions for delinquent or at-risk customers. The ideal candidate combines analytical precision with customer empathy to maintain revenue continuity and strong client relationships.

Compensation: PHP 35,000–50,000/month

Key Responsibilities

• Own and execute dunning workflows, ensuring all failed or overdue payments are promptly retried, escalated, or resolved.
• Track, analyze, and manage payment recovery metrics, including retries, success rates, and outstanding balances.
• Coordinate with Customer Success and Finance teams to proactively reach out to clients with payment is...