RevOps - HubSpot Consultant

Systems Plus is seeking an experienced HubSpot Specialist with deep expertise in HubSpot Enterprise , especially Sales Hub and Service Hub . This role will work closely with our internal teams and enterprise clients to design, implement, optimize, and scale HubSpot solutions that align with complex B2B sales processes and customer-experience operations.

You will serve as the subject-matter expert responsible for mapping business requirements into HubSpot architecture, driving system configuration, managing CRM data quality, and ensuring strong user adoption across sales, marketing, and service teams.

This is a hands-on specialist role for someone who has led multiple end-to-end HubSpot Enterprise implementations and can operate with autonomy, strategic thinking, and strong client-facing abilities.

Key Responsibilities

HubSpot Implementation & System Architecture

· Lead end-to-end configuration of HubSpot Sales Hub Enterprise and Service Hub Enterprise , ensuring alignment with client business models and sales operations.

· Architect scalable workflows, pipelines, properties, automation sequences, ticketing structures, and reporting dashboards.

· Define and optimize complex B2B sales processes within HubSpot, including lifecycle stages, lead handoff, deal management, and forecasting structures.

· Integrate HubSpot with existing tech stack tools (ERP, CPQ, e-commerce, data platforms, etc.) using native integrations or middleware as needed.

Sales Process Mapping & Optimization

· Work directly with sales, operations, and leadership stakeholders to translate business requirements into HubSpot process flows.

· Diagnose current-state sales processes and design improved future-state workflows that reflect best practices and enterprise-grade scalability.

· Standardize process governance across multiple business units, product lines, and regional teams.

Data Management & CRM Hygiene

· Conduct extensive contact, company, and deal record cleanup , ensuring data accuracy, deduplication, and normalization.

· Set up and maintain data quality rules, property governance, and enrichment strategies.

· Design and implement data-management operating procedures for ongoing CRM health.

Training, Enablement & User Adoption

· Develop and deliver tailored training programs for sales, marketing, and service teams on HubSpot usage and best practices.

· Create onboarding materials, guides, and documentation for new users and teams.

· Drive ongoing user adoption , identifying gaps in usage and implementing corrective actions through coaching, workflow adjustments, and system improvements.

Reporting, Dashboards & Insights

· Build advanced sales and service dashboards , forecasting tools, and performance reports that drive data-driven decision-making.

· Work with leadership to define KPIs and translate them into HubSpot reporting structures.

· Ensure data accuracy within reporting frameworks across the CRM.

Project Leadership & Client Management

· Serve as the functional and technical lead for HubSpot projects, working alongside PMs, technical teams, and client stakeholders.

· Manage project timelines, deliverables, documentation, and communication.

· Provide strategic guidance on CRM best practices, change management, and process optimization.

Required Skills & Qualifications

Technical & Platform Expertise

· 4+ years of hands-on HubSpot experience with HubSpot Enterprise (Sales Hub Enterprise required; Service Hub Enterprise strongly preferred) .

· Proven experience leading HubSpot implementations for complex, multi-team organizations .

· Strong command of workflows, sequences, custom properties, permissions, roles, pipelines, knowledge base, SLAs, and ticketing systems.

· Experience integrating HubSpot with ERPs, marketing automation tools, data warehouses, or customer-facing systems.

· Solid understanding of RevOps concepts and lifecycle management.

Sales Operations & Business Process Knowledge

· Deep experience mapping and optimizing sales processes within CRM systems.

· Understanding of B2B sales structures (leads, MQL/SQL frameworks, pipeline forecasting, sales stages, handoffs, renewals).

· Experience working with sales leaders, frontline reps, and operational teams.

Data & Reporting Skills

· Strong data-governance and CRM hygiene skills, including deduplication, data migration, CSV imports, and property management.

· Ability to create executive-level dashboards and operational reports.

Soft Skills & Consulting Attributes

· Excellent communication and facilitation skills, with the ability to train and influence cross-functional stakeholders.

· Strong documentation, organizational, and project-management skills.

· Ability to operate autonomously in a consulting environment with shifting priorities.

· Experience working with fast-moving enterprise clients and multi-stakeholder teams.

Nice to Have

· HubSpot certifications (Sales Hub, Service Hub, CMS, RevOps, Solutions Partner certifications, etc.).

· Experience with B2B manufacturing, automotive, performance, or aftermarket products industries (helpful given client project types).

· Experience with Salesforce or other CRMs (for migration or comparative architecture work).

Engagement Details

· Contract role with potential for extension based on project needs.

· Remote working arrangement with some overlap required for US time zones.

· Must be available for client workshops, training sessions, and implementation sprints.

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