Rick Erwin's Greer - Host/Hostess

Summary of Position:

Welcome and warmly greet guests on arrival. Answer the telephone, take reservations and manage the efficient and timely seating of our guests. Display hospitality and professionalism to our guests at all times, take pride in representing the Rick Erwin Dining Group.

Duties & Responsibilities:
Opens the front door for guests entering or leaving the restaurant.

Warmly and graciously greets all guests upon arrival with the company greeting: Good evening and welcome to ____.

Provide guests with estimated waiting time, always maintaining a professional, courteous attitude when confronted with hostile or impatient guests- always making a manager aware of any issues.

Accommodate special seating requests for guests whenever possible. * Seat guests based on their preferences while balancing the customer flow to each server section.

Always pull our chairs for ladies; issue black napkin for dark clothing.

Check restrooms e...